Pro-face
HMI Repair
Pro-face HMI Diagnostics, Repair & Industrial Support
Common Pro-face Applications
01.
Machine Control
02.
Packaging Systems
03.
Water
Systems
04.
Process
Control
About Pro-face HMI Systems
Pro-face HMI systems are used in industrial applications where clear process visualization, dependable operator control, equipment monitoring, and communication with connected automation systems are essential to daily operations.
Control Concepts Dallas supports current and legacy Pro-face equipment used throughout machine control, packaging, material handling, water systems, process control, and other demanding automation environments.
Our technicians diagnose display, touchscreen, power, communication, and internal component problems that can affect operator-interface performance. We can also help evaluate repair, replacement, reconfiguration, retrofit, or modernization options for aging or difficult-to-support equipment.
Equipment we service includes:
01.
GP4000 Series HMIs
02.
SP5000 Series HMIs
03.
ST6000 & STM6000 HMIs
04.
PS6000 Industrial PCs
05.
GP2000 & GP3000 HMIs
06.
Legacy ST & LT Panels
Complete Automation Services
Control Concepts Dallas supports current and legacy Franklin Control Systems equipment used throughout water and wastewater facilities, pumping systems, commercial HVAC, industrial plants, and other demanding automation environments.
Diagnostics
Repair
Automation Support
Common Pro-face HMI Symptoms
01.
Will Not
Power Up
02.
Unresponsive Touchscreen
03.
Dim or Flickering Display
04.
Communication Failures
05.
Boot or Software Errors
06.
Damaged Interface Ports
The Repair Process
When a Pro-face HMI or industrial operator interface experiences problems, Control Concepts Dallas evaluates both the equipment and the conditions surrounding the failure.
Our technicians review incoming power quality, display and backlight performance, touchscreen response, internal power components, communication ports, software configuration, connected PLCs and networks, environmental conditions, and overall system operation to determine whether the issue originates within the HMI or elsewhere in the application.
Once the root cause is identified, we help determine whether repair, replacement, reconfiguration, retrofit, or modernization is the most practical path forward.
Many HMI-related issues can be reduced through routine preventative maintenance, current program backups, secure power and communication connections, clean operating conditions, proper enclosure cooling, and periodic inspection of critical operator-interface equipment.
Preventative maintenance can help reduce unexpected HMI and operator-interface failures.
